Multi‑Channel Collaboration We believe the most effective support comes from a partnership that includes residents, families, healthcare providers, and community organisations. Our communication strategy comprises: Weekly progress meetings: Face‑to‑face or virtual sessions where residents review their support plan, voice concerns, and celebrate achievements. Shared digital dashboard: A secure portal where families can monitor medication logs, upcoming appointments, and plan revisions…

A Team That Grows With You Every member of the Rita Green team—whether a support worker, nurse, therapist, or manager—undergoes rigorous training in the following domains: Safeguarding & Risk Management: Recognising abuse, ensuring safety protocols, and protecting residents’ rights. Dignity‑First Care: Upholding residents’ autonomy, respecting personal boundaries, and celebrating individuality. Responsive Care Techniques: From de‑escalation strategies to culturally sensitive communication methods.…

The Resident‑First Approach We reject the notion of “one size fits all.” Every support plan is crafted from the ground up with the resident’s voice at the centre. The process involves: In‑depth assessment: We examine physical health, mental well‑being, life history, cultural background, and personal aspirations. Goal setting workshops: Residents work with care planners to set short‑term and long‑term objectives—be…

A Home That Feels Like Home Our facilities are purpose‑built to look and feel like the cosy neighbourhoods you grew up in, but with the added safety of a professional care environment. Every home features: Secure, 24/7 access with modern alarm systems, CCTV, and on‑site staff to ensure residents can go about their day with peace of mind. Private rooms…