Ritagreen Healthcare Services Ltd promotes a person-centred approach because:
Staff will take an interest in what makes you, you; the things you want to share from memories, the things you like and do not like, current interests, needs and new pursuits
Staff will treat you with dignity in the way they speak with you and the way they behave
We will assist you in continuing to use your skills and in pursuing your interests
We will uphold your right to privacy in all aspects of your care, personal affairs and belongings
All information about Service Users is treated as confidential and only shared with members of staff, other professionals or organisations for the provision of care with your consent or your representative
Information about you will be protected and stored to meet legal requirements and only kept for as long as is
necessary
We will make sure you understand information and what is said, providing you with the support you need and giving
you the help that you require to make your voice heard