A Team That Grows With You

Every member of the Rita Green team—whether a support worker, nurse, therapist, or manager—undergoes rigorous training in the following domains:

• Safeguarding & Risk Management: Recognising abuse, ensuring safety protocols, and protecting residents’ rights.
• Dignity‑First Care: Upholding residents’ autonomy, respecting personal boundaries, and celebrating individuality.
• Responsive Care Techniques: From de‑escalation strategies to culturally sensitive communication methods.

Our staff also attend continual professional development courses and are encouraged to pursue specialised qualifications, ensuring that they stay at the forefront of community care.

A Zero‑Tolerance Culture

Discrimination, neglect, or unprofessional conduct is not part of our ethos. We enforce:

• Strict policies: All staff are subject to background checks, annual ethics training, and clear reporting lines for grievances.
• Transparent oversight: Regular internal audits, resident satisfaction surveys, and an open-door policy empower residents and families to hold us accountable.