The Resident‑First Approach
We reject the notion of “one size fits all.” Every support plan is crafted from the ground up with the resident’s voice at the centre. The process involves:
- In‑depth assessment: We examine physical health, mental well‑being, life history, cultural background, and personal aspirations.
- Goal setting workshops: Residents work with care planners to set short‑term and long‑term objectives—be it cooking a new dish, obtaining a job, or travelling solo.
- Dynamic monitoring: Plans are reviewed at least quarterly (or sooner if needed) and adjusted to reflect progress or changing circumstances.
Empowering Choice
Our personalised plans ensure that residents maintain agency over:
- Daily routines: Meal times, medication schedules, and social activities can be tailored to their preferences.
- Skill development: Residents select which life skills they want to focus on—be it budgeting, digital literacy, or physical fitness.
- Cultural expression: Plans respect dietary restrictions, religious observances, and language preferences, embedding them into everyday care.